Consumers Rights and Instructions

(Required Notice – Texas Health &  Safety Code §181.105)

1. Requesting Your Health Care Records

You have the right to request a copy of your health care records. To request records:

Please include your full name, date of birth, contact information, and the records
requested. Please see Tilton Counseling Center Notice of Privacy Practices (HIPAA)
from you intake forms for fees associated.

2. Contact the Licensing / Oversight Authority

Texas Behavioral Health Executive Council (BHEC)
Oversees licensed mental health professionals in Texas.
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701

3. File a Consumer Complaint

Texas Office of the Attorney General – Consumer Protection Division – File a complaint online here.

Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548

This notice is posted in compliance with Texas House Bill 4224 (Effective September 1,
2025).